Intelligence/Commercial

CommercialIntelligence

Pricing benchmarks, win/loss analysis, key account tiering and contract intelligence across the portfolio.

Portfolio win rate
37%+2pts QoQ
Avg deal size
S$212k+6% YoY
Deals below margin floor
3this quarter
Contracts expiring (90d)
5

Win / loss analysis

Portfolio deals by quarter

Pricing benchmarks

Realised margin vs portfolio benchmark by deal type

Deal typeTypical marginPortfolio floorStatus
Tender — access systems26–31%25%Healthy
Maintenance SLA38–45%35%Healthy
Ambience subscription44–50%40%Healthy
Project — doors (competitive)21–26%25%Watch

Customer / key account tiering

Top accounts by annual value

AccountTierServed byAnnual value
Changi Airport GroupStrategicAccessCoS$890k
Mapletree LogisticsStrategicAccessCoS$610k
SingHealthKeyAccessCoS$540k
CapitaLandKeyEngel's SenseS$420k
Marina Bay SandsKeyEngel's SenseS$380k

Contract intelligence

Renewals and risk flags

ContractRenewalRisk
SingHealth maintenance SLAOct 2026Price escalation due
MBS lobby scentingDec 2026Auto-renew
FairPrice store doorsNov 2026Competitor circling
Mapletree dock levelersMar 2027Stable